Refund policy

We offer a 30-day return policy, which means you have 30 days after receiving

your item to request a return.

To be eligible for a return, your item must be in the same condition that you

received it, unused, and in its original packaging. Requests are to be submitted

via email to info@perfectlevelmaster.com.

If your return is accepted, we’ll send you instructions on how and where to send

your package. You (the customer) will be responsible for all shipping costs related to your return (including customs, duties, and taxes, if applicable). Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item

is defective, damaged or if you receive the wrong item, so that we can evaluate

the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to request a return for the

item you have and make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you

know if the refund was approved or not. If approved, you’ll be automatically

refunded on your original payment method. Please remember it can take some

time for your bank or credit card company to process and post the refund too.

Please note, the original shipping cost is not refundable.